How to use the phone in the room

To call from a  hotel room to another you must press 2 followed by the room number you wish to call. For external calls press “0” followed by the number you wish to call. Telephone calls will be automatically charged on your room bill, according to the official  rates. From your room you can press “9” to call the reception staff, which is open 24/7.

Reception

At the reception you can book the following services:

Taxi and transfer service: in case you need a taxi or a transfer service, we kindly ask you to contact the reception staff.

Bike/car/scooter rental: the staff is at your disposal in case you wish to rent a bike,a car or a scooter during your stay.

Excursions: the staff is at your disposal to give you information about cultural sites, museums, beaches, natural trails and gastronomic itineraries of our island.

Massages: please contact the reception for more information about health and body treatments.

Medical assistance: service with a charge and should be booked in advance. Reception can contact the closest medical center in case of need.

Credit cards: We accept Amex, Visa, Mastercard and Maestro.

Automated Teller (ATM): the closest bank for money withdrawal is in Capoterra, Via Cagliari 40/42.

Rooms

Hotel has 71 rooms including 1 suite, 1 junior suite, 20 family rooms. All rooms are decorated in a typical Sardinian style. The color yellow reminds one of the warm shades of our land and the blue of our clear and crystalline water.

All rooms are provided with a balcony or an external patio, some of those have a view of the pool or the garden, while others are overlooking the Santa Gilla lagoon with a view on the gulf of Cagliari.

They are equipped with air conditioning, mosquito netting, telephone, safe, tv, minibar. Our wi-fi is available everywhere in the property. We kindly ask you to switch off the lights before leaving the room.

The electric power is 220 volts.

For your security we suggest you to use the safe in the room. Hotel management is not responsible for any stolen or lost items which were not stored in the safe.

In case of any problems or failures we kindly ask you to contact the reception which will send a maintenance man.

The laundry service is run within 48 hours, except the weekend when it needs 24 hours longer. To use this service, we kindly ask you to put your clothing in the proper bag and leave it in the room in a visible place. For safety reasons iron and iron board are not available in the rooms. The ironing service is at your disposal and it will be charged on your room bill according to the price list. We kindly ask you not to leave any clothing on the balcony.

In your room there is a minibar. Due to hygiene reason the use of the minibar is reserved for hotel’s goods only.

Tv has about 15 channels in several languages. In case of need please contact the reception and we will send a technician.

Wifi is free and secured with a password. Please contact the reception to receive the access code.

On the day of departure, we kindly ask you to leave the room by 11 o’clock. Late check-out is also available: please contact the reception to check prices and availability.

Il Fenicottero Restaurant

A rich buffet is waiting for you for breakfast time: espresso coffees, homemade cakes, international goods, fresh and canned fruits, with a selection of gluten free and lactose free products. We kindly ask you to inform the staff in case of food allergy, intolerance or for specific diets.

Open for dinner, our restaurant has a gastronomic choice that goes from typical Sardinian dishes to the national cuisine. It proposes a daily menu and, seasonally, a menu à la carte from which you can taste delicious dishes.

During summer, depending on the management discretion, we organize a barbeque dinner in the garden in front of the pool, sardinian dinner, fisher’s dinner, special events, with a particular attention to our “little” guests.

Room service is available with a € 8,00 supplement. Waiting time is around 20/30 minutes.

Lobby bar

Close to the lobby, with a terrace in front of the pool, is the ideal place to relax and to enjoy our coffes, fruit cocktails, typical Sardinian liquors, national and international drinks. It offers a snack menu with panini and salads. Room service is available with a € 8,00 supplement. Waiting time is around 20/30 minutes.

Swimming pool

Hotel has a beautiful pool surrounded by a green garden with blooming plants. Pool is  guarded during opening times. We recommend to read the pool regulations at the entrance to it, in full compliance with the guidelines against Covid19 and the most basic health and hygiene rules. For any doubts, contact the lifeguard or the reception.

Pool umbrellas and sunbeds are at your disposal until they run out. We kindly ask our guests not to occupy, if not in use, sunbeds with towels or with other personal items. Our staff is authorized to pick them up.

Pool towels are available at the reception, with a deposit. Every washing has a cost of € 2,00.

We kindly ask our guests not to enter inside the Hotel wearing their bathing suit

Beach

Our hotel has an agreement with a beach house on Sa Maddalena beach in Capoterra. From June to the middle of September you can rent sunbeds and beach umbrellas, booking the service at the hotel reception. The beach house offers several types of musical entertainment that will be advertised on our events board.

Gym

Due to Covid-19 the gym is open from 8:30am to 11pm with reservation and it can be used for a maximum of 1 hour per person. It is possible to book private lessons with a personal trainer for your work-out sessions (service with charge). Please contact the reception for more information.

We kindly ask you to read the gym regulation on the entrance door. The management is not responsible for any damages derived from misuse of the equipment.

Other services

Upon request you can book a baby sitting service (service with charge).

In our lobby you can find a corner shop dedicated to the up-and-coming artisans of our island. Goods are for sale. Please contact the reception for assistance to choose your purchase. At the reception you can also organize the shipping of your purchase.

At the reception you can ask for boarding pass printing.

It is also possibile to book the pool or the outside garden as a location for a romantic private dinner. Please ask at the reception for further information.